Some members have, in error, received letters incorrectly telling them their Life Insurance coverage has ended and offering conversion options. This issue has now been resolved in our system.
Some members who experienced position changes with no break in service have, in error, received letters incorrectly telling them their Life Insurance coverage has ended and offering conversion options.
This issue has now been resolved, and going forward these letters will go only to members who are no longer employed in an eligible position.
If you received one of these letters in error, we apologize for any confusion or inconvenience. If you experienced a position change with no break in service and are still in an eligible position:
- Your Life Insurance coverage has not terminated, and
- You do not need to convert your policy
Thank you for your patience.