Frequently Asked Questions

Quickly find answers to some of the most common questions about the member portal and our Plans.


Contact Us

Regular Office Hours of Operation

Monday to Friday from 8:00 a.m. to 4:30 p.m.

We do not accept walk-in appointments. All visitors who want to meet with a staff member must contact us first to make an appointment.

Contact Centre

Monday to Friday from 8:30 a.m. - 4:00 p.m.

Call 204-942-6591 or 1-888-842-4233 (toll free).

Email

To help us serve you more efficiently, please tell us a bit about yourself and your question.

For inquiries specific to Disability & Rehabilitation claims, email DRinfo@hebmanitoba.ca.

Do not send Beneficiary forms by email or fax. These documents are only valid if signed in ink.

Fax

General: 204-943-3862 
Disability & Rehabilitation Department: 204-975-1165

Office Location and Mailing Address

900-200 Graham Ave.
Winnipeg MB R3C 4L5

Latest News

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2025 Holidays

We are closed on the following days:
Wednesday, January 1
Monday, February 17
Friday, April 18
Monday, April 21
Monday, May 19
Tuesday, July 1
Monday, August 4
Monday, September 1
Tuesday, September 30
Monday, October 13
Tuesday, November 11
Thursday, December 25
Friday, December 26 
Thursday, January 1 (2026)

© 2025 HEB Manitoba

 

Disclaimer - This website provides a basic overview of the Healthcare Employees' Pension Plan (HEPP) and the Healthcare Employees' Benefits Plan (HEBP) (collectively the HEB Manitoba Pension and Benefit Plans). Not all employers participate in all Plans. Please check your eligibility for benefits with your employer.

HEB Manitoba is a name notation registered by the Healthcare Employees’ Pension Plan – Manitoba and the Healthcare Employees’ Benefits Plan – Manitoba and under which each of their respective undertakings is carried out.

The information on this website is for convenience of reference only and has no official sanction. See our full disclaimer HERE.

LAND ACKNOWLEDGMENT

 

HEB Manitoba serves its stakeholders on Treaty Lands 1, 2, 3, 4, 5, 6, and 10, the traditional territories of the Anishinaabeg, Anishininewuk, Dakota-Oyate, Denesuline, Nehethowuk Nations, Inuit, and the national homeland of the Red River Métis Nation.

HEB Manitoba is committed to moving forward in partnership with First Nations, Inuit and Métis people in the spirit of truth, reconciliation and collaboration for the benefit of all people.